Your Pali crib is warranted to be free from any manufacturing defects for one year from the date of purchase as long as you are the original purchaser who owns the Pali product. It is important that you keep your receipt as proof of purchase for this limited warranty. This warranty is not transferable and is only valid in the original country of purchase. Palitaly will not ship replacement or repair parts outside the country of purchase. Replacement or repaired parts will only be warranted for the remaining period of the original warranty.
The Pali limited warranty covers only damage that is a direct result of Pali’s manufacturing process or defective materials. The warranty does not cover claims from:
- Normal wear and tear or commercial use
- Damage as a result of misuse such as, but not limited to, improper storage and product care indicated in the user manual
- Damage caused by the modification or alteration of the product; or repairs or modifications by a third party
- Damage as a result of incorrect mounting or installation of third party parts that are incompatible with the product
- Wood characteristics such as variations of color and grain which are naturally occuring
- Items bought as used or secondhand products, including items that served as floor models
This warranty does not cover a Pali product whose product identification labels have been damaged or removed. This warranty only covers damage and defects and does not extend to claims that you may have regarding dissatisfaction with the product in terms of its fit, functionality, color or design.
Palitaly reserves the right to determine if warranty terms and conditions have been met. Replacement parts provided or repairs needed will be determined at the sole discretion of Palitaly.
To obtain service for your Pali product, contact the retailer from which you purchased the product. If the retailer is unable to arrange for the service of your product or if Palitaly.com was your retailer, please contact us.
Pali offers a complimentary extra year warranty on all cribs. To activate this extra year warranty simply register your Pali product within 3 months of purchase. To register your product, click here.